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Who Are The Most In Demand People In Property?
With demand outweighing supply for certain roles in the property industry, quality candidates currently have the upper hand when it comes to recruitment. We explain the key reasons for this trend and explore how hiring managers can find top talent in a tight market.
RESIDENTIAL PROPERTY MANAGERS
With the new registration requirements for residential (and commercial) property managers coming into effect in late September, the availability of property management candidates available in the South Australian market is at an all time low. It's no secret that the registration requirements have exacerbated an existing shortage of quality, experienced candidates in this area, leaving many agencies struggling to grow and maintain their rent roles.
Despite these challenges, we believe that the introduction of licensing is a good move to continue to raise the level of professionalism in this sector.
Those property management candidates who have their licence and are job hunting are hot property right now. Our suggestion for employers looking for property management talent is to present a competitive and appealing package that is not just limited to salary. Are there good processes and procedures in place? Do you have a tidy rent role of quality tenants? Do you provide ongoing professional development and training? Can you provide flexible working arrangements? What other benefits can you offer? Highlight what is appealing and exceptional about working for your organisation and about the role.
Lease administrators who can manage the administrative process of putting together commercial and retail leases are hard to find in the Adelaide market. Whilst availability of candidates in this area has eased slightly as the year has progressed, pure lease administrators represent a gap in the market.
A major contributor to this low supply is the lack of companies who have head office property departments in Adelaide, as most commonly they are based in the eastern states. For example, a large retailer such as Gloria Jeans may have multiple sites in SA, but the property management and lease administration are run from capital cities in the eastern states.
In Adelaide, lease administration is most likely to be handled by commercial or retail property managers and often they are aided by administrative staff or a property assistant with some experience in lease administration. These factors make pure lease administrators hard to find in South Australia, and in turn cause people with these skills to be in high demand.
One suggestion for employers to get around this issue is to recruit commercial property management assistants with some leasing experience in their skill set.
Whether you’re in the residential, commercial or building and construction sectors, contract administrators need specialised skills, such as a thorough knowledge of contractual obligations required of project contractors. Local experience is also highly regarded, making it particularly hard for overseas candidates with transferrable skills to break in to this market.
More senior people with more than 5 years’ experience as a contract administrator or with experience in the commercial sector are doubly hard to find. With a lack of candidates in this area, if you’re a quality contract administrator with local experience, you are in an excellent position to win a great role at the moment.
Employers should consider that candidates are looking for market competitive salaries and a good pipeline of work. While salaries can be directly tied to the budget of an organisation, consideration should also be given to the potential opportunity cost of not having someone in the seat when it comes to winning work and completing projects.
Jane Carey, CEO at Edge Recruitment explains, "In active industries such as property, real estate and building and construction there are always going to be areas experiencing a shortage of quality candidates. Quite often there can be a reasonable volume of candidates applying for positions, but finding the quality of person with the right mix of skills and experience is the challenge.
When this is the case organisations may need to be creative and work harder to fill vacancies. Considering which skills or experience are actually critical as opposed to preferable, reducing the amount of prior experience required and providing more in-depth on the job training may be some solutions to contemplate".
These are the hardest-to-fill roles in the property industry currently and we expect this trend to continue for the remainder of 2019. We're hoping that property management candidates will become more available once the registration deadline of late September has passed. If you need advice on employment matters in the property industry in South Australia, don't hesitate to give us a call.
5 Things Every Job Seeker Should Know (Before Applying To A Recruiter)
From social media to asking about salary and poor excuses for interview no-shows - these are the things every candidate should know before applying for a job through a recruiter.
1. We will most likely look at your social media profile
social media to assist in recruitment is at an all-time high. It’s not only recruiters that are using your LinkedIn and Facebook profiles to find out more about you, employers are doing this too.
- Have you considered how your past online activity could be viewed by potential employers?
- Do you know what images, posts and comments are publically available?
- Have you Googled yourself recently?
Whilst employers should be mindful that relying on social media for recruitment can expose them to discrimination and privacy laws, they are allowed to view publically accessible information to help decide if a candidate would make a good cultural fit for their organisation.
2. Interview no-shows can affect your chances of winning future jobs
Being a no-show or having a poor excuse for not showing up to your interview with your recruiter can crush your chances of winning future roles and is a source of frustration for recruiters. Whilst legitimate excuses are absolutely fine, we receive many excuses that are not. Not attending your interview demonstrates your unreliability and indicates that you may not be relied upon to show up for future interviews, let alone be at work on time. We recommend thinking twice before not attending an interview without letting your recruiter know in advance.
3. Not all jobs are advertised
As a recruiter, many of our jobs are filled via networking and database searches, even before a role has been advertised. Therefore it really pays to register with us as soon as you’re ready to start your job hunt. If you are registered with us and we have a job that suits your skills and experience, you may get a call without even applying for the role. We also recommend following our LinkedIn and Facebook profiles for up to date job posts and news.
4. A job interview may be just around the corner
Be prepared that you may need to attend an interview sooner than you think. Recruitment timeframes vary wildly from employer to employer, so smarten your wardrobe if it’s needed and get a haircut if it’s looking neglected. Whilst most job searches take a while, sometimes job offers can result from the very first interview, if you make a good impression.
5. Be prepared to answer questions about salary
Whilst it’s unlikely you’ll be asked about salary in a first interview with an employer, a first meet or phone call with a recruiter will likely include a discussion about your salary expectations. So it pays to be prepared to answer questions about salary early on. We highly recommend that job seekers do some salary research and consider what their salary expectations are before applying for jobs.
Many candidates aren’t aware that good preparation before starting their job hunt will help them achieve a better result. We hope these top 5 job tips will help you reach that next step in your career.
Deadline Looms for Property Management Licences
With the September due date fast approaching for residential and commercial property managers to attain their property management registration in South Australia, many are rushing to finish their training in time. We’re receiving a range of requests from employers, with some asking that any property management candidates we put forward for roles have their full licence, whilst others are happy to see candidates that are unlicensed and working towards achieving their registration. There is no fixed trend currently, and it seems to vary from business to business.
What EMPLOYERS can expect
The addition of property management registration in South Australia is ultimately a positive change for the property industry, however, in the short term it has caused a candidate shortage of property managers available in the employment market.
Many property managers whose property management training costs are being paid for by their employer are being asked to sign 12-month (stay put) agreements. This is to provide some security to employers, ensuring their newly registered property managers don’t resign shortly after gaining their licence and to stop those training dollars from being lost to other businesses. With the full cost of the property management training (if not applying for any Recognition of Prior Learning (RPL)) being approximately $1500, this seems like a reasonable agreement to ask for.
Whilst this is causing some stagnation of property managers available in the employment market, there are still property managers available. The 12-month agreement is not a 100% assurance that employers will stay put, as property managers wishing to break their agreement and change jobs can simply reimburse their employer for training costs incurred, should they wish to leave.
What If Property Management Staff Haven’t Started Their Training Yet?
It’s not too late to make the deadline for those property managers that haven’t started their training or applied for RPL yet. Training in the full course of 9 subjects takes approximately 8 days full time, with some providers offering part-time and after-hours options to study. Once the training has been completed, students will then need to apply to CBS (Consumer and Business Services) to become registered. To ensure the application will be processed in time to meet the deadline, CBS has recommended that people apply for their registration no later than 30 August 2019.
From a recruitment perspective, those property management candidates that have their licence will have an advantage over candidates yet to finish their studies. Property managers who are job hunting this year can expect to be asked to provide proof of their property management licence, or if they are still studying, how many training modules have been completed. Employers are (of course) expecting assurance from any potential employees that their registration will be achieved by the due date.
The feedback we have received from employers about property management registration is generally positive, with most saying it’s good for the industry in the long term, even though it’s causing some disruption and headaches in the short term.
Our Ultimate Second Interview Prep Guide
So you've made it through the recruitment process to a second interview. This is a very promising sign for any candidate looking for new role, but now comes the hard part – outperforming the other candidates.
If you've received an invitation for a second interview, it means your first interview went well and the client would like to investigate further before making their decision. Second interviews can be requested for a variety of reasons but most commonly it is to further explore the cultural and personality fit of the candidate. Usually a candidate is a bit more relaxed at a second meeting and their personality can shine through.
In our experience, here's what to expect at a second interview.
The client may want to drill down and confirm their candidate has the specific skills needed for that role to be executed well. They may also wish to check the candidate has a good understand of the job and demonstrate how they would see themselves performing in the role.
- Delve deeper
Candidates should be prepared to talk further about themselves such as their personal interests, friends and family etc. The employer wants to get to know the candidate and understand what makes them "tick".
- Less formality
A second meeting may be less formal, so be prepared that the meeting might be over coffee.
- Meet the family
Sometimes a second interview is requested to meet team members or managers and possibly to get the final approval from another person in the organisation before moving forward.
- It goes both ways
If the employer is really keen on the candidate, but the candidate isn't 100% sure, a second interview can be a good way to "sell" the role to the applicant to get them on board. This is also the candidate’s opportunity to ask any questions to help them decide.
Here are our DO's and DONT'S for a second interview.
- DONT assume that you are the only candidate offered a second meeting – it’s more likely that you are one of 2-4 candidates remaining.
- DO draw some parallels between your skills and the requirements of the role – this is a good chance to cement these. Project forward about 6-12 months and discuss how you can see yourself performing.
- DONT show up unprepared. Now is the time to demonstrate any additional research that you have done into the company or the role.
- DO bring up any areas of concern, but remember to balance out any negatives with positives. For example, if you are a property manager you might enquire how much admin time you would get in the office each week. To balance out this concern, you could also highlight your awareness that the role is predominantly on the road and indicate that you are experienced at managing your own diary to be efficient with appointments.
- DONT sound overconfident. It can come across as arrogance, which is usually a turn off for employers.
- DO bring up the topic of salary if the interviewer has not discussed this yet. A second interview is an appropriate time to discuss this.
There's a lot of information out there about how to prepare for a first job interview, but not a lot on how to prepare for a second meeting. We hope this article serves as a useful reference point for any second interviews coming your way in 2019.
3 In Demand Jobs In Property Right Now
With client demand outweighing candidate supply, quality candidates will be in the power seat in 2019 when it comes to comes to job hunting in these three areas of the property industry. We explore the key reasons for the trend and suggest how job seekers can take advantage.
Jane Carey, CEO at Edge Recruitment says ‘Job seekers with key skills and experience in any of the roles mentioned below are going to be in demand! Exploit the opportunity by ensuring that your resume highlights the key skills that are hard to source and make sure you include the achievements related to your past roles including demonstrated practical examples to back this up.’
Lease administrators who can manage the administrative process of putting together commercial and retail leases are hard to find in the Adelaide market. A major contributor to this low supply is the lack of companies who have property departments in Adelaide, as most commonly they are based in the eastern states.
For example, a large retailer such as Hudson Coffee may have multiple sites in SA, but the property management and lease administration are run from Sydney or Melbourne. In Adelaide, lease administration is most likely to be handled by commercial or retail property managers and often they will be aided by administrator staff or a property assistant.
We are more likely to be able to recruit commercial property management assistants with some leasing experience in their skill set. These factors make pure lease administrators hard to find locally and in turn causes people with these skills to be in high demand.
Residential Property Manager
The residential real estate industry has experienced a consistent shortage of quality, experienced property managers in the last few years leaving many agency owners struggling to maintain and grow their rent rolls.
Until recently, property managers salaries have been relatively low comparative to roles with similar levels of responsibility in other industries. The door on this disparity has mostly corrected now, however the perception that property managers may receive lower pay is taking some time to dissipate and is one of the reasons for a shortage of quality applicants in this area.
Smaller agencies often lack the time and resources needed to train up inexperienced staff, meaning they need to hire experienced people who are ready to hit the ground running. This creates a plug early in the career pipeline for property managers, making it hard for inexperienced people to progress and is another contributing factor to the high demand/low supply issue.
With registration coming on line in September, this is likely to exacerbate the problem and make entry to the industry harder, for a short time. Having said this, we believe that introducing licensing is a good move to continue to raise the level of professionalism in this sector. Those who are licenced will also be hot property to employers in 2019.
Whether you’re in the residential, commercial or building and construction sectors, contract administrators need specialised skills, such as a thorough knowledge of contractual obligations required of project contractors. Local experience is also very highly regarded, making it more difficult for overseas candidates with transferrable skills to break in to the market.
Candidates with more than 5 years’ experience as a contract administrator or with experience in the commercial sector are doubly hard to find. With a lack of candidates in this area, if you’re a quality contract administrator with local experience, you’re in an excellent position to win a great role this year.
These are the hardest-to-fill roles in the property industry currently and we expect this trend to continue throughout the year. If you’re a job seeker with skills in any of these areas, you’ll be well placed in 2019 to find a fantastic job that suits you.