Surprise results around employee loyalty
“People don’t stay in roles long term anymore” is often the catch-cry we hear from employers. Especially when it comes to Gen Y, we often think this is the case. But surprising results out from a report on Labour Market Turnover and Mobility by Patrick D'Arcy, Linus Gustafsson, Christine Lewis and Trent Wiltshire (Reserve Bank of Australia, Bulletin, December, 2012) paints a different picture.
An excellent article by Recruitment Advisor Ross Clennett summarised key facts of the report including:
- Contrary to popular belief and despite a rise in the share of the workforce who are part-time or casual workers, the share of workers with long tenures has also increased over the past twenty years. The proportion of workers who have been with the same employer for 20 or more years has increased from 7.5% of workers in 1992 to around 10% in 2012.
- The average tenure of employment for an Australian worker is 7 years
- More than 40% of workers have been in their current job more than 5 years
- 25% of workers have been in their current job for more than 10 years
- Approximately 80% of workers had remained in the same job over the previous 12 months.
- The three factors most influential in job movement are a worker's age, their occupation and their employment status (ie whether full-time, part-time or casual).
The workforce is not as transitional as we may be made to believe by an often overly negative media – and it is great to know that employee loyalty is not a thing of the past!
It will be interesting to see these statistics in the future as the Baby Boomers move into their retirement years. Will we see the figures start to change as the Gen Y’s become the dominating force of the employment market?
How does your workplace compare to the figures quoted – leave us some feedback!
Justin makes his mark at Rundle Place
One of our key executive appointments, Justin Dangerfield is making his mark in his role as Centre Manager for Adelaide’s newest shopping centre, Pacific Group’s $385 million Rundle Place. See the article in last week's Advertiser. Well done Justin.
Lessons from Richard Branson
Last Wednesday I got up at the crack of dawn to see Richard Branson speak at the Convention Centre. Along with 1800 other people (the biggest audience on his Australian whistle stop tour) I came away with some great messages. The most significant for me was that a small business can compete with a larger company if you focus on quality and always strive to do things better. Essentially that is how Virgin took on British Airways and won the battle.
He is also a champion of flexibility in the workplace – he advocates if you give people flexible working conditions then you have to stand back and trust that they will do the right thing by the company . Richard Branson wasn’t the most eloquent or polished speaker I have seen , but he is obviously an amazing leader who can make people believe in his vision and want to be involved. If I wasn’t involved in the empire of Edge Recruitment – I would want to join Virgin!
When were you last truly inspired?
If you aren’t being inspired by other people, how much more boring is your working (and personal) life? Small actions or success stories can be inspiring. One of the best pieces of advice I received from a mentor was to seek out the people that I want to be like and network with them (if possible) – a true form of being inspired.
I attended a great day out of the office last week with a group of ladies from Behind Closed Doors (BCD). BCD is a program for women in business to support each other and build their professional careers. During the day I met a range of people from young CEO’s of large South Australian businesses to senior managers in organisations, entrepreneurs of small start-ups etc. I came away from the day with a great feeling of being inspired by a group of women who operate in challenging roles and have worked really hard to achieve success. No one was trying to sell anything, tall poppy syndrome was nowhere to be seen and there was genuine interest for other’s achievements (sounds utopian, doesn’t it!) It got me thinking that it really is a great feeling to be inspired by other people and it has the flow on effect of pushing you along in your own role. I started work this week with a renewed energy to continue to improve myself and our business.
One thing that I have come to realise is that sometimes we are inspired in the most unexpected ways, and other times you have to go out and find it. In the past week I have experienced both and am all the better for it.
Where are you looking for your next inspiration………?
How a Mentor Changed My Career
Whether your aim is to become a leader in your field or become the best you can possible be, very few career successes come without hard work and some planning along the way.
Someway into my career when I felt it was time to challenge myself further I approached a mentor to work with me. I hit the jackpot and as an exercise in professional development I thought could help me improve, pushed me way up the corporate ladder in terms of personal and professional growth.
Why was it so successful?
- My mentor knew her stuff! She was running a very successful business and had experienced some real highs and lows during her career.
- I was working with someone who was brutally honest. At times it was hard to hear but she never prettied things up.
- I learnt from a pro the importance of putting myself and my family firmly in the equation of work – and actually doing it.
- Being held to account by someone highly respected in the business world meant I did the things I said I would do.
- Having an empathetic ear who listened to my work problems was comforting, but then we would towards a solution to fix them.
- I was inspired! Having time with such a successful person made me want to do better.
There were some very measurable results from my mentoring which included increased profitability of our business and opening up new markets. Equally important were the things that were hard to put a value on but just as significant such as an increase in confidence, broadening my business network and having a strong focus on work/life balance.
Mentoring can be a great experience for both parties. My mentor and I have since parted ways (due to the sale of her business) but we still stay in contact. Since then I have opened new doors to continue my development.
So how do you find a great mentor? Stay tuned for the next instalment!
Winning Formula for Real Estate
What talent should you look for to create a winning residential real estate business? A successful real estate business will need top performing sales people, efficient administrators, an astute trust accountant, property managers and of course a highly professional receptionist.
According to the Real Estate Institute (SA), approximately 46% of its member businesses in SA have less than 4 staff members. This means many jobs in real estate are multi-dimensional, mixing together more than one type of role, demanding diversity and flexibility from workers.
Here are our tips to create a winning team formula:
A great receptionist is pliable, presentable, reliable, can demonstrate professionalism and always answers the phone with a smile (you can hear it in their voice!). Reliability and consistency is important in this role. You’ve got to be as good in the morning as you are in the afternoon, maintaining a positive, welcoming manner throughout the day.
A team of high performing sales people is something every real estate business aspires to have. Look for people with an excellent sales track record, confidence, a passion for property, excellent networking skills and personal contacts.
Traits to look for in a property manager are; flexibility, great problem solving skills and the ability to think outside the square. We find that the best property managers possess the ability to walk in the shoes of their clients and tenants.
Property Management Assistant
As a support role for very busy people, a property management assistant should show initiative, good time management, attention to detail and above all be highly organised. A Certificate in Property Management will assist in understanding the big picture.
Trust Account Administrator
Look for a logical thinker with stability and accuracy. They should be methodical, organised and have excellent time management skills.
Sales Administrator/Personal Assistant
The ideal sales administrator/PA will have a Certificate IV in Property, with hands on knowledge of the property sales environment. Not always a glamorous job, potential candidates must know what it’s like to put signboards up in the rain and in 40 degree heat. Attention to detail is also important as sales administrators/PA’s need to prepare agency agreements and sales contracts.
As well as selecting staff that have all the relevant skills and experience, remember that choosing people who are the right cultural fit for your organisation is imperative to keep your business running smoothly.